General Data Protection Regulation

Introduction:
It is normal and even recommended to pay special attention to the way your personal data is collected, used and distributed.

The Personal Data Protection Policy, hereafter referred to as "Policy", was specifically designed to help you understand the practices and conditions under which S.C. ADF Prod S.R.L., having its headquarters in Piatra Neamt, 113C Dimitrie Leonida Street, is collecting, using and storing your personal data, hereinafter referred to as "Data".

In this document you will find different Data that we can collect or that you can provide when accessing and / or using the "Website" www.window-adf.com.

The Policy applies to Data collected from the following sources:

  • The website www.window-adf.com;
  • Transmitting data through the "Contact ADF", "Showroom" sections, etc.;
  • Filling in the form in the "Offer request" section;
  • Filling in the „Direct Contact” form.

Please read the Policy carefully to understand our Data processing practices. Please note that you must agree to this policy in order to view and / or use our website.
If you do not agree to our Personal Data Policy, please do not use our website.
You are responsible for making sure that all Data provided to S.C. ADF Prod S.R.L. are complete, accurate and up to date

1. What Data do we collect?

  • Your email address must be provided if you want to communicate with S.C. ADF Prod S.R.L. through the contact forms and / or to receive our offers;
  • Your identity data, such as your name, surname, email address, or phone number, may be required in the details collection forms;
  • Browsing data: Data on how you use websites, including: IP address, browser used, browsing time, search history, operating system used, language and pages viewed;
  • Data about your visits to our website, including traffic data, log files, and other data or communication resources you use when you access our websites.

2. How are the Data collected?

The collected data and how they are collected vary depending on how you use the website www.window-adf.com.
SC ADF Prod S.R.L. collects directly the Data you enter into the contact forms and / or you communicate when you contact us by phone.
SC ADF Prod S.R.L. also collects your Data indirectly through cookies and tracking tools (Google Analytics, Remarketing).

The Cookies Policy, which was created specifically to help you better understand this technology and how we use it on our website.

3. Why are Data being collected?
Your personal Data is collected by S.C. ADF Prod S.R.L. for:

    • contacting you and providing technical and commercial information (including from the contractual partners of S.C. ADF Prod S.R.L.).
    • processing your requests (from the contact form), including for the Customer Support Service.
    • benefiting from the interactive features of the website (geolocation).
    • statistical purposes, for assessing the degree of customer satisfaction with the services provided by S.C. ADF Prod S.R.L.
    • direct marketing, respectively email and / or SMS messages regarding products and services (including the new products and services of SC ADF Prod SRL), promotions, contests, raffles or any other marketing actions carried out by SC ADF Prod S.R.L. and its partners, and customers database management (consumers, only to the extent that the data subjects express their explicit and unambiguous consent to the processing of their email and / or telephone for that purpose).

Your Data can also be collected through cookies and trackers, with your consent, when they are necessary for:

4. Who is processing the Data?
Your personal Data is processed by the following categories of staff within S.C. ADF Prod S.R.L.:

  • The administrators of www.window-adf.com website
  • The persons designated to take over from the contact forms the requests submitted by you.
  • Links to third-party websites

The www.window-adf.com site may link to different websites, platforms and social networks managed on third-party equipment, by individuals and organizations on which S.C. ADF Prod S.R.L. has no control.
As such, under no circumstances can we be held accountable for the way your Data is stored or used on third-party servers.
We encourage you to read the applicable Data Protection Policy for each third-party website you visit through our site, to understand how your Data will be used.

Improving your experience on www.window-adf.com website, by:

  • Allowing our website to recognize the terminal used, thereby saving the time for providing the same information multiple times for the same activity,
  • Analyzing the traffic and the data transmitted by and on the site, to count the number of users, to improve it, and to make sure that it responds in a timely manner to your requests.
    Your refusal to provide certain data may lead to the unavailability of certain services.

5. How long are your personal Data being stored?
SC ADF Prod S.R.L. stores your Data only for the period necessary for the purposes explained in paragraph 3.

The Data storage and keeping period varies depending on the nature and purpose for which they were collected, and there are also some legal obligations that provide for their storage period.

Data collected through contact forms, by phone or chat, will be stored up to five (5) years from the date of the last contact.

Data collected through cookies / trackers will be stored for up to six (6) months for cookies that count our audience and up to thirteen (13) months for others.

After the periods mentioned above, your Data will be anonymized and will only be retained for statistical purposes, access to such data being controlled.

6. How are your Data being protected?
Your Data is stored on secure servers protected by firewalls and antivirus software.

All technical and organizational measures designed to protect the privacy, availability and integrity of your Data against any unauthorized access, use, modification, unauthorized disclosure, or accidental loss have been implemented.

Given the characteristics of the online environment, we can not guarantee the optimal security of data transmitted over the Internet, but though we make sure we do our best to protect the Data, unfortunately we can not guarantee the absolute security of the information sent to our site, the risk remaining your own.

7. What are your rights?
According to the provisions of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, SC ADF Prod SRL has the obligation to manage the personal data you provide to us safely and only for the specified purposes.

Also, under this GDPR, you have the following rights:

  • the right to request information about how your personal data will be used
  • the right to have access to your personal data collected
  • the right to rectify your personal data collected
  • the right to erasure of your personal data collected
  • the right to restrict access to your personal data collected
  • the right to data portability to another operator
  • the right to object
  • the right not to be subject to a decision based solely on automated processing, including profiling
  • the right to appeal to the justice in the event of violation of the rights guaranteed by Law 679/2016.

8. What does Consent mean?
After entering data in the contact form in the specific section, by ticking the field on understanding the terms and conditions, you declare and accept unconditionally that your personal data is included in the database of the www.window-adf.com website and you give your express and unambiguous agreement that all of these personal data to be stored, used and processed for the purposes set forth in paragraph 3 above.

9. What did you acknowledge by reading this Policy?
By reading the Policy, you acknowledge that you are guaranteed the rights provided by law, namely the right to information, the right to access your data, the right to rectification, the right to erasure, the right to restriction, the right to portability, the right to object, the right to not be subject to an individual decision and profiling and the right to appeal to justice in case of violation of the rights guaranteed by the Regulation 679/2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

10. Who you need to contact to access your personal data collected by S.C. ADF Prod S.R.L.?
On the basis of a written request sent to the mail address protection@icbc-data.ro you can claim any of your rights under the Regulation 679/2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

11. What is the response time for your requests?
The response time for your request is between 30 and 90 days, depending on the requests received.

12. What happens if your personal data has been compromised?
If your personal data has been compromised, the Person specified in paragraph 10 has the obligation to inform you within a maximum of 72 hours in order to decide what the subsequent actions will be.

13. Can your personal data be forwarded to Justice?
Your personal information may also be forwarded to the General Prosecutor's Office, the Police, the Courts and other competent authorities of the State, on the basis and within the limits of the legal provisions and as a result of expressly formulated requests.

If you want to see the personal data we have on you, please send an email to office@fereastra-adf.ro. Your request will be processed within 30 days.

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