General Data Protection Regulation

Introduction:
It is normal and even recommended that you pay particular attention to how your personal data is collected, used and distributed.

The policy for the protection of personal data, hereinafter referred to as “Policy” has been specially created to help you understand the practices and conditions under which S.C. ADF Prod S.R.L., with headquarters in Piatra Neamt, str. Dimitrie Leonida, nr.113C, collects, uses and stores your personal data hereinafter referred to as “Data”.

In this document you will find various data that we may collect or that you may provide to us when you access and / or use the “Website” www.fereastra-adf.ro .

The Policy applies to Data collected from the following sources:

  • Website www.fereastra-adf.ro​
  • Data transmission by “Contact ADF “, “Showroom” section , etc.
  • Completion form located in the “Request offer” section;
  • Completion form “Direct Contact” .

Please read the Policy carefully to clearly understand our practices regarding the processing of your Data. Please note that you must agree to this Policy in order to view and / or use our Website.
If you do not agree with our Privacy Policy, please do not use our Website.
You are responsible for making sure that all Data provided to S.C. ADF Prod S.R.L. are complete, correct and up-to-date.

1. What Data do we collect?

  • Your email address must to be provided if you need communicate with S.C. ADF Prod S.R.L. by contact forms and / or receive our offers;
  • Data regarding your identity​ , such as your name, surname, email address or phone number may be requested in the details collection forms;
  • Browsing Data: Data about how you use websites, including: IP address, used browser, browsing time , history​ searches , operating system​ used, language and pages viewed;
  • Data about your visits on our Website , including Data about traffic, log files and other Data or​ communication resources​ used by you when you access our Websites.​
  1. How Data are collected?
    The Data collected and the way in which are collected varies depending on how you use our Website www.fereastra-adf.ro.
    S.C. ADF Prod S.R.L. directly collects the Data that you enter in the contact forms and / or communicate when you contact us by phone.
    S.C. ADF Prod S.R.L. also indirectly collects your Data through Cookies and tracking tools (Google Analytics, Remarketing) .

Cookies Policy, which has been specifically designed to help you better understand this technology and how we use it on our Website.
3. Why Data are collected?
Your personal Data is collected by S.C. ADF Prod S.R.L. for:

  • to contact you and provide you with technical and commercial information (including by contractual partners of S.C. ADF Prod S.R.L.).
  • to process your requests (from the contact form), including for customer support.
  • to benefit from interactive features of the site (geolocation).
  • for statistical purposes, to assess customer satisfaction with the services of S.C. ADF Prod S.R.L.
  • direct marketing, i.e. information via e-mail and/or SMS messages about products and services (including new products and services of S.C. ADF Prod S.R.L.), promotions, contests, raffles or any other marketing activities carried out by S.C. ADF Prod S.R.L. and its partners and customer database management (consumers, only to the extent that the data subject has given his/her express and unequivocal consent to the processing of e-mail and/or telephone for this purpose).

Your Data may also be collected through cookies and trackers, with your consent where necessary, for:

Inhance your experience on the Website www.fereastra-adf.ro by:

  • Allowing our Website to recognize the terminal used, thus saving providing the same information multiple times for the same activity,
  • Analyzing traffic and data transmitted to and from the Website, to count the number of users, to improve it, and to ensure that it responds in a timely manner to your requests.
    Your refusal to provide certain data could lead to the unavailability of certain services.
  1. Who processes the Data?
    Your personal Data are processed by the following categories of staff within S.C ADF Prod S.R.L.:
  • Administrators of the Website www.fereastra-adf.ro
  • People designated to take over the requests sent by you on the contact forms.
  • Links to third-party websites

    The www.fereastra-adf.ro Website may contain links to various websites, platforms and social networks managed on third party equipment, by people and organizations over which S.C ADF Prod S.R.L. has no control.
    As such, under no circumstances can we be held responsible for the way your Data is stored or used on third party servers.
    We recommend that you read the applicable personal Data Protection Policy for each third party website you access through our Website to understand how your Data will be used.
  1. On what period are stored data your personal Data?
    S.C. ADF Prod S.R.L. stores your data only for the period necessary for the purposes explained in paragraph 3.

The storage and retention period of Data varies depending on the nature and purpose for which they were collected, and there are also certain legal obligations that provide for the retention period.

Data collected via contact forms, telephone or chat will be stored for up to five (5) years from the date of last contact.

Data collected through Cookies / trackers will be stored for up to six (6) months for Cookies that measure our audience and up to thirteen (13) months for others.

After the above-mentioned periods, your Data will be anonymized and will be kept for statistical purposes only, access to them being controlled.

  1. How are your Data protected?
    Your Data are stored on secure servers protected by firewalls and antivirus software.

All technical and organizational measures have been implemented in order to protect the confidentiality, availability and integrity of your Data against any unauthorized access or use, unauthorized use, modification, unauthorized disclosure or accidental loss.

Given the characteristics of the online environment, we cannot guarantee optimal security of Data transmitted over the Internet, but we assure you that we do our best to protect your Data, but unfortunately we cannot guarantee the absolute security of the information sent to our Website, which is done at your own risk.

  1. What are your the rights?
    In accordance with the provisions of Regulation 679/2016 of the European Parliament and of the Council of April 27, 2016 on the protection of individuals with regard to the Processing of Personal Data and on the free movement of such Data and repealing Directive 95/46/EC, S.C ADF Prod S.R.L. is obliged to manage in secure conditions and only for the specified purposes, the personal Data you provide us with.

At the same time, under this GDPR you have the following rights:

  • the right to request information about the way personal Data are used
  • the right to have access to personal Data collection
  • the right to rectify personal Data collection
  • the right to delete personal Data collection
  • the right to restrict access to personal Data collection
  • the right to portability of personal Data to another operator
  • right of opposition
  • the right not to be subject to an individual decision and profiling
  • the right to address justice in case of violation of rights guaranteed by Law 679/2016.
  1. What does Consent mean?
    After the Data completion in the contact form in the specific section, by checking the box regarding the understanding of the terms and conditions, you unconditionally declare and accept that your personal Data will be included in the database of the www.fereastra-adf.ro Website and you give your express and unequivocal consent that all such personal Data will be stored, used and processed for the purposes set out in paragraph 3 above.
  2. What have you learned by reading this Policy?
    By reading the Policy you are aware that you are guaranteed the rights provided by law, namely the right to information, the right of access to data, the right of rectification, the right of erasure, the right of restriction, the right of portability, the right of opposition, the right not to be subject to an individual decision and profiling and the right to apply to the Courts in case of violation of the rights guaranteed by Regulation 679/2016 for the protection of individuals with regard to the Processing of Personal Data and the free movement of such Data.
  3. Who should you contact I order to access your personal Data collected by S.C. ADF Prod S.R.L.?
    On the basis of a written request to protectie.date@icbc-data.ro you can exercise any of the rights outlined in Regulation 679/2016 for the protection of individuals with regard to the Processing of Personal Data and the free movement of such Data.
  4. What is the response time for your requests?
    The response time for your request is between 30 and 90 days, depending on the requests received.
  5. What if your personal Data has been compromised?
    In case your personal Data has been compromised, the Person specified in paragraph 10 is obliged to inform you within 72 hours, in order to decide what further action will be taken.
  6. Can your personal Data be transmitted to the Justice Department?
    Your personal information may also be provided to the General Prosecutor’s Office, the Police, the Courts and other authorized state bodies, based on and within the limits of legal provisions and as a result of express requests.

If you would like to see the personal Data we hold about you, please send an email to office@fereastra-adf.ro. Your request will be processed within 30 days.